Important Information Before Getting Started


Congratulations on taking an important step towards a healthier lifestyle. You are most likely joining us because there is concern about your use of mood-altering substances. Please be assured that our program makes the utmost effort to protect your confidentiality at all time.

Before consenting to receive online counseling through Chat2Recovery (C2R), it is our responsibility to inform you about our admission criteria, confidentiality, costs and equipment needed. Please review this material carefully. We need to know that you have fully understood the material presented and have become an informed consumer.

Currently, Chat 2 Recovery is only available to those who are twenty-one (21) years of age or older.

Please continue to our Terms and Conditions information which reviews the informed consent discussed above. We look forward to working with you soon!

First Steps

The process begins by completing a no-cost, screening form. A professional counselor will then contact you within one business day to discuss your potential eligibility for the program and answer any general questions that you may have. If there is mutual agreement on continuing towards enrollment, you will be asked to review our informed consent and complete a comprehensive questionnaire used for developing your individualized treatment goals. You may complete this questionnaire at your own pace. An intake appointment will be arranged with one of our professional counseling staff. We recommend that this session be face-to-face, whenever possible, to ensure proper treatment placement. The intake session will last for approximately one hour to: complete a clinical assessment, explain the program in detail, present intake forms for signature, assign a primary counselor, and answer any of your questions. Following the intake session, an information technology (IT) meeting will be scheduled with our IT expert to review your technology equipment and prepare you for videoconferencing groups and individual sessions.

Equipment Needed

  • A computer that is less than 3 years old, Apple products, or mobile devices
  • Online broadband connection (DSL, cable or faster)
  • Telephone
  • Headset for computer or speakers
  • Webcam (if not built in to computer)
  • Microphone (if not built in to computer)